Who is responsible
The controller for the personal data processed on this site is the private, non-commercial operator. Contact is through the form on this site.
Changes to this policy
This policy is updated when the law or the service changes. The current version here is the one in force.
What data is collected
We collect only the data necessary to handle your request. No special category data, as defined by the UK GDPR, is requested.
- Your details: your first name and, where given, your surname.
- Contact: your email address and, where you wish, a phone number.
- Area: the town or postcode you provide.
- Your message: what you tell us in your message.
- Connection data: IP address, date and time of the request.
Purposes and lawful bases
We process data to run the site securely and reply to your enquiries. The lawful basis is legitimate interest in the secure operation of the site (Article 6(1)(f) of the UK GDPR), and, where required, your consent under Article 6(1)(a).
Who processes your data
Your data is neither sold nor shared for marketing. Our host, team blue Internet Services UK Limited, is bound as a processor under Article 28 of the UK GDPR, and does not use your data for its own purposes.
Retention
Personal data is kept only for as long as it is needed for the purpose it was collected for. Access logs are erased shortly after collection, and form data once your enquiry is handled, save where the law requires it to be kept longer.
International transfers
Your data is not transferred outside the United Kingdom. Should such a transfer ever be needed, it would be protected by the safeguards required under Chapter V of the UK GDPR, for example an adequacy decision or an International Data Transfer Agreement.
Your data protection rights
Under the UK GDPR and the Data Protection Act 2018, you have the following rights over your data:
- Access: obtain your data.
- Rectification: fix data that is wrong.
- Right to erasure: request deletion.
- Right to restriction: restrict processing.
- Right to object: object to the processing.
- Portability: obtain your data in a portable form.
- Right to withdraw consent: whenever processing is based on consent.
These rights can be exercised through the site's contact form. If you are not satisfied, you have the right to complain to the Information Commissioner's Office (ICO), the supervisory authority for the United Kingdom, at ico.org.uk.
Use of cookies
Only cookies needed for the site to work are used. Advertising or analytics cookies are set only with your consent, as required by PECR, which you can withdraw at any time. Your browser settings also let you refuse cookies.